OHR Home Office Solutions

134 West 29th Street
Suite 803
New York, NY 10001

OUr Story

OHR Home Office Solutions maintains a showroom in Manhattan and a 6,000 square foot warehouse in New Jersey. An additional showroom is set to open in the Spring of 2023 when OHR moves to a larger, 10,000 square foot facility in New Jersey. We are expanding quickly, with no plans of slowing down!

OHR Home Office Solutions began as founder David’s brainchild in 2020. Still a student at Princeton University at the time, David made it his mission to learn the ins and outs of the office furniture world as comprehensively as possible, attending Zoom classes while personally trucking chairs from 1000s of miles away to his first showroom in Livingston, New Jersey. 

OHR built its reputation on quality and value. David learned how to disassemble, refurbish, and reassemble each and every chair OHR sells personally, and used that knowledge to train his staff to refurbish office furniture with the same meticulousness and attention to detail as he does, constantly improving and fine tuning the process. To this end, he established relationships with third-party parts suppliers who build to OEM spec, as well as coveted relationships with OEM vendors, to source parts and materials of the highest quality. Since we know our products in and out, and since we refurbish them to such a high caliber, we offer a 12 year full-chair warranty on many of our products – no ifs, ands, or buts. Quite frankly – we are so confident in our products, we know you are extraordinarily unlikely to have to actually use the warranty!

It would be our honor to serve your office furnishing needs, whether it be a home office or a commercial space. As we continue to grow, we promise to serve you for years to come. 

Delivery | Warranty | Returns

We deliver domestically with UPS. Light assembly is required. Delivery on most products in free. 

We deliver chairs fully assembled to NYC, southern Connecticut, north and central Jersey, and Philadelphia within 15 business days, but 1-5 business days is typical. For commercial orders, we can deliver further afield – please contact us. 

We deliver to the greater New York area and Philadelphia using delivery vans, not common carriers. As a result, we deliver our chairs fully assembled to your door or lobby. If we are delivering to an office or apartment building, we will only be able to deliver to the lobby. For larger commercial orders, we will communicate with you and your building to facilitate in-office delivery and installation.We require all customers to be present at time of delivery. After product checkout, we will contact you to choose a delivery date and window.  

We ship office chair parts nationally.

Pickup is available at our warehouse in Livingston, New Jersey:

613 W Mt Pleasant Ave, UNIT 2, Livingston, NJ 07039. Appointment is required for pickup. 

 
 
 
 

Our refurbished Herman Miller and Steelcase chairs, and all chairs noted as such on their respective product pages, are covered by our 12 year warranty with normal usage. All working components are warranted for 12 years against manufacturing defects in material and workmanship. Gas cylinders are covered for 6 years. In the event of a failure, OHR Home Office Solutions will deliver a new chair to you, and pick up the defective chair, at no cost to you, at its sole discretion. For gas cylinder, casters, arm pads, and lumbar components, replacement parts will be sent with installation instructions, installation and labor costs are not covered.

All other chairs sold by OHR Home Office Solutions are covered by our 5 year warranty with normal usage. All mechanical components are warranted for 5 years against manufacturing defects in material and workmanship. Gas cylinders are covered for 5 years. In the event of a failure, OHR Home Office Solutions will deliver a new chair to you, and pick up the defective chair, at no cost to you, at its sole discretion. For gas cylinder and casters, replacement parts will be sent with installation instructions, installation and labor costs are not covered.

This warranty is good up to the stated manufacturer’s weight limits / capacity, which is available on the products’ respective product pages at ohrhomeofficesolutions.com. 

Warranty is null and void if the product is subject to negligence, abuse, misuse, or modification. Warranty only applies to the product; OHR Home Office Solutions is not responsible in any way for loss, inconvenience, or any other special damages caused by any defect.

All sit to stand desks sold by OHR Home Office Solutions are covered by our 5 desk warranty with normal usage. All working components are warranted for 5 years against manufacturing defects in material and workmanship.In the event of a failure, OHR Home Office Solutions will replace the faulty part at its sole discretion. There is no charge for the part or for delivery. Installation and labor costs are not covered.

This desk warranty is good up to the stated manufacturer’s weight limits / capacity, which is available on the products’ respective product pages on their respective manufacturers’ websites.

Warranty is null and void if the product is subject to negligence, abuse, misuse, or modification. Warranty only applies to the product; OHR Home Office Solutions is not responsible in any way for loss, inconvenience, or any other special damages caused by any defect.

We happily accept returns within 30 days. For NY, NJ, and PA customers who received deliveries by us (not by common carrier), we will pick up the product from your home or office – simply wheel it out for us and we will take care of the rest! For items delivered by us (not by common carrier), we charge $75 per chair to cover the delivery cost of the return. There is no charge for returns physically brought by the customer to our warehouse located in Livingston, New Jersey.  For customers who received deliveries by us (not by common carrier), but who are outside our local delivery range (for example, Long Island, CT, anywhere in Philadelphia outside of PA) return shipping will cost $119 per item. Initial shipping charges are non-refundable. 

For all other customers, a return shipping label can be purchased from us. Initial shipping charges are non-refundable. The return shipping label will cost as much as the original shipping charge, or $119 (whichever is higher). The chair must be disassembled and returned in its original box, with all original packaging, in the same condition it was received.

Please allow up to 10 business days for us to review and process your return to receive your refund. 

 

Refurbishment Process

We make every effort to refurbish every office chair that enters our facility to feel like a new chair. However, these chairs have been used and may show minor signs of wear, such as scratches and scuffs on the frame. We fully expect the chair to serve you for many years to come (we are so confident in this, we comprehensively back our products for 12 years). Since the refurbishment process for different models of chairs will differ, we have described our process in detail below so you will know what to expect. 

All OHR Home Office Solutions Remanufactured Herman Miller Aeron Chairs come with the following:

  • New Casters
  • New Gas Cylinder
  • New Arm Pads 
  • New Lumbar Pad 
  • New Front Seat Foam Pad 
  • New PostureFit Foam Pad
  • New Paint 
  • 12 Year Warranty

Our Herman Miller Aeron Remanufacturing Process:

Step 1: Chair disassembly 

Every chair is stripped to its core components

Step 2: Inspecting mechanism and frame

All components of the disassembled chair are inspected. Mechanical components are inspected and tested, Mechanical components are repaired or replaced as necessary.

Step 3: Steam and Sterilization 

All components of the disassembled chair are steamed at 375 degrees F. 

Step 4: Shampoo 

All external parts of the chair are shampooed with a light upholstery cleaner and cleaned by hand to remove any remaining dirt and grime. 

Step 5: Sanding and painting the core

The core of the chair is sanded down and repainted with an OEM enamelized paint. Please note we do not sand and paint the plastic components of the chair, only the metal components of the chair. 

Step 6: Assembly

Each of our refurbished Aeron chairs gets a new gas cylinder, new arm pads, new casters, a new lumbar pad, new under seat foam, and a new PostureFit foam pad. The chair is then put back together. 

Step 7: Quality Assurance Inspection

Each chair is inspected for cleanliness and function. This insures every refurbished Aeron chair meets our standards and is ready for delivery

Step 8: Delivery

We pack our Herman Miller Aeron chairs fully assembled, and deliver them by van to you to the greater New York area. There is no assembly required when you receive your chair. 

Step 9: Warranty 

We stand by our products. We provide a comprehensive 12 year warranty on every Refurbished Herman Miller Aeron we sell. If you have issues with your chair, we will pick it up and drop off a new one – no down time for you!

All OHR Home Office Solutions Refurbished Steelcase Leap v2 chairs come with the following:

  • New Upholstery
  • New Casters
  • New Gas Cylinder
  • New Arm Pad 
  • New Steelcase OEM Seat Pan or Revitalized Seat & Back Foam Pad with Extra Half Inch of Foam
  • 12 Year Full-Chair Warranty

VISIT OUR SHOWROOM

Steelcase Leap v2 Remanufacturing Process:

Step 1: Chair disassembly 

Every chair is stripped to its core components

Step 2: Inspecting mechanism and frame

All components of the disassembled chair are inspected. Mechanical components are inspected and tested, Mechanical components are repaired or replaced as necessary.

Step 3: Steam and Sterilization 

All components of the disassembled chair are steamed at 375 degrees F. Special attention is paid to the seat pan and back foam in order to revitalize the foam. 

Step 4: Reupholstery

We remove the original upholstery, and reupholster the chairs with Guilford of Maine Open House commercial grade upholstery. We add an additional half inch of foam to the seat pan to add comfort and longevity to the foam, or we use a brand new OEM Steelcase seat pan (please select from the options above when building your chair). If you would like, you may choose to stick with the original Steelcase upholstery. If so, we take great pains to select a seat pan and backrest that is as close to new as possible (frequently from chairs that have seen two years of use or less). We then steam clean and shampoo the upholstery, making it virtually indistinguishable from a reupholstered chair. 

Step 5: Assembly

After reupholstery, each of our refurbished Steelcase Leap v2 Chairs gets a new gas cylinder, new arm pads, and new casters. The chair is then put back together. 

Step 6: Quality Assurance Inspection

Each chair is inspected for cleanliness and function. This ensures every refurbished Leap v2 chair meets our standards and is ready for delivery.

Step 8: Delivery

We pack our Steelcase Leap v2 chairs fully assembled, and deliver them by van to you to the greater New York area and Philadelphia. There is no assembly required when you receive your chair. 

Step 9: Warranty 

We stand by our products. We provide a comprehensive 12 year Full-Chair warranty on every Refurbished Steelcase Leap v2 we sell. If you have issues with your chair, we will pick it up and drop off a new one – no down time for you!

All OHR Home Office Solutions Refurbished Steelcase Amia chairs come with the following:

  • New Upholstery
  • New Casters
  • New Gas Cylinder
  • New Arm Pad 
  • Revitalized Seat & Back Foam Pad with Extra Half Inch of Foam
  • 12 Year Full-Chair Warranty

VISIT OUR SHOWROOM

Steelcase Amia Remanufacturing Process:

Step 1: Chair disassembly 

Every chair is stripped to its core components

Step 2: Inspecting mechanism and frame

All components of the disassembled chair are inspected. Mechanical components are inspected and tested, Mechanical components are repaired or replaced as necessary.

Step 3: Steam and Sterilization 

All components of the disassembled chair are steamed at 375 degrees F. Special attention is paid to the seat pan and back foam in order to revitalize the foam. 

Step 4: Reupholstery

We remove the original upholstery, and reupholster the chairs with Guilford of Maine Open House commercial grade upholstery. We add an additional half inch of foam to the seat pan to add comfort and longevity to the foam. If you would like, you may choose to stick with the original Steelcase upholstery. If so, we take great pains to select a seat pan and backrest that is as close to new as possible (frequently from chairs that have seen two years of use or less). We then steam clean and shampoo the upholstery, making it virtually indistinguishable from a reupholstered chair. 

Step 5: Assembly

After reupholstery, each of our refurbished Steelcase Amia Chairs gets a new gas cylinder, new arm pads, and new casters. The chair is then put back together. 

Step 6: Quality Assurance Inspection

Each chair is inspected for cleanliness and function. This ensures every refurbished Amia chair meets our standards and is ready for delivery.

Step 8: Delivery

We pack our Steelcase Amia chairs fully assembled, and deliver them by van to you to the greater New York area and Philadelphia. There is no assembly required when you receive your chair. You may also pick up your chair in our Livingston, NJ, warehouse in exchange for a discount. 

Step 9: Warranty 

We stand by our products. We provide a comprehensive 12 year Full-Chair warranty on every Refurbished Steelcase Amia we sell. If you have issues with your chair, we will pick it up and drop off a new one – no down time for you!

All OHR Home Office Solutions Refurbished Haworth Fern Chairs Come with the Following:

  • New Casters
  • New Gas Cylinder
  • Revitalized Seat Pad
  • New Arm Pads (upon request)
  • 12 Year Full-Chair Warranty

Refurbishment Process:

Step 1: Chair disassembly 

Every chair is stripped to its core components

Step 2: Inspecting mechanism and frame

All components of the disassembled chair are inspected. Mechanical components are inspected and tested, Mechanical components are repaired or replaced as necessary.

Step 3: Steam and Sterilization 

All components of the disassembled chair are steamed at 375 degrees F. Special attention is paid to the seat pan and back foam in order to revitalize the foam. 

Step 4: Assembly

After reupholstery, each of our refurbished Haworth Fern Chairs gets a new gas cylinder, new arm pads (upon request), and new casters. The chair is then put back together. 

Step 5: Quality Assurance Inspection

Each chair is inspected for cleanliness and function. This ensures every refurbished Haworth Fern chair meets our standards and is ready for delivery.

Step 6: Delivery

We pack our Haworth Fern chairs fully assembled, and deliver them by van to you to the greater New York area and Philadelphia. There is no assembly required when you receive your chair. 

Step 7: Warranty 

We stand by our products. We provide a comprehensive 12 year Full-Chair warranty on every Refurbished Haworth Fern we sell. If you have issues with your chair, we will pick it up and drop off a new one – no down time for you!

All OHR Home Office Solutions Refurbished Herman Miller Celle Chairs Come with the Following:

  • New Casters
  • New Gas Cylinder
  • Revitalized Seat Foam Pad
  • 12 Year Full-Chair Warranty

Herman Miller Celle Remanufacturing Process:

Step 1: Chair Disassembly 

Every chair is stripped to its core components

Step 2: Inspecting Mechanism and Frame

All components of the disassembled chair are inspected. Mechanical components are inspected and tested, Mechanical components are repaired or replaced as necessary.

Step 3: Steam and Sterilization 

All components of the disassembled chair are steamed at 375 degrees F. Special attention is paid to the seat pan foam in order to revitalize the foam. 

Step 4: Assembly

After reupholstery, each of our refurbished Herman Miller Celle chairs gets a new gas cylinder and new casters. The chair is then put back together. 

Step 5: Quality Assurance Inspection

Each chair is inspected for cleanliness and function. This ensures every refurbished Celle chair meets our standards and is ready for delivery.

Step 7: Delivery

We pack our Herman Miller Celle chairs fully assembled, and deliver them by van to you to the greater New York area and Philadelphia. There is no assembly required when you receive your chair. You may also pick up your chair in our Livingston, NJ, warehouse in exchange for a discount. 

Step 8: Warranty 

We stand by our products. We provide a comprehensive 12 year Full-Chair warranty on every Refurbished Herman Miller Celle we sell. If you have issues with your chair, we will pick it up and drop off a new one – no down time for you!

All OHR Home Office Solutions Refurbished Steelcase Gesture Chairs Come with the Following:

  • New Casters
  • New Gas Cylinder
  • Revitalized Seat Pad
  • 12 Year Full-Chair Warranty

 

VISIT OUR SHOWROOM

Refurbishment Process:

Step 1: Chair disassembly 

Every chair is stripped to its core components

Step 2: Inspecting mechanism and frame

All components of the disassembled chair are inspected. Mechanical components are inspected and tested, Mechanical components are repaired or replaced as necessary.

Step 3: Steam and Sterilization 

All components of the disassembled chair are steamed at 375 degrees F. Special attention is paid to the seat pan and back foam in order to revitalize the foam. 

Step 4: Assembly

After reupholstery, each of our refurbished Steelcase Gesture chairs gets a new gas cylinder and new casters. The chair is then put back together. 

Step 5: Quality Assurance Inspection

Each chair is inspected for cleanliness and function. This ensures every refurbished Gesture chair meets our standards and is ready for delivery.

Step 6: Delivery

We pack our Steelcase Gesture chairs fully assembled, and deliver them by van to you to the greater New York area and Philadelphia. There is no assembly required when you receive your chair. 

Step 7: Warranty 

We stand by our products. We provide a comprehensive 12 year Full-Chair warranty on every Refurbished Steelcase Gesture we sell. If you have issues with your chair, we will pick it up and drop off a new one – no down time for you!

Warehouse Sales

OHR warehouse sales occur once a week. We open our warehouse to the public every Saturday. Typically, we offer superior pricing at our warehouse sales than what you see on our website. We can do this by stripping out costs usually associated with selling things online, and passing the savings on to you.  

Warehouse Sale

  • Pickup only. no deliveries. 
  • 3.5% credit card surcharge 
  • Free exchanges (difference between products refunded) 
  • Lumbar support / new arm pads at upcharge 
  • Same mechanical refurbishment 
  • Same cleaning process
  • Same warranty

Online purchase

  • Free delivery
  • No credit card surcharge
  • Free returns, or $50 return shipping
  • Lumbar support / new arm pads included 
  • Same mechanical refurbishment 
  • Same cleaning process
  • Same warranty

Our warehouse is location at 613 W Mt Pleasant Ave, Unit 2, Livingston, NJ 07039.

We are open to the public on Saturday – no appointment is necessary. All other days: please contact us to make an appointment. 

To visit the warehouse sale website, click here

Terms & COnditions & Privacy Policy

Terms and Conditions

Online Ordering Disclaimer:

OHR Home Office Solutions will ship in stock items within 15 business days of when the order was placed. In any event of a back-ordered part, we will notify you and ship as quickly as possible.

Chairs may have different lead times – for larger orders, please contact us ahead of time. Almost all chairs are in stock and ready to ship for orders of retail quantity.

Shipping:

All online orders are shipped via OHR Home Office Solution’s delivery vehicles or by contractors hired on behalf of OHR Home Office Solutions, not by common carrier. We deliver to the Greater New York Area and Philadelphia. We do not deliver to Long Island.

If you require products delivered by a certain date, please call our office to verify the shipping arrangements. OHR Home Office Solutions does not guarantee at any time a certain delivery date or time frame for delivery for any order. The listed time for a shipping method is an estimate only. For orders with deadlines please order well in advance.

Terms and Conditions of Use Policy

Please read this agreement carefully before accessing or using this site. By accessing or using the site, you agree to be bound by this agreement. The information and services on this site are provided by OHR Home Office Solutions and subject to your agreement to the terms and conditions below.

Use of Information and Services

Welcome to OhrHomeOfficeSolutions.com. The goal of this web site is to provide access to a wide selection of refurbished office chairs and office chair replacement parts and components to the largest group of people possible. To insure a safe, non-offensive environment for all of our users, we have established our Terms of Use. By accessing any areas of OhrHomeOfficeSolutions.com, users (“Users”) agree to be legally bound and to abide by the terms set forth below.
OhrHomeOfficeSolutions.com and its agents assume no responsibility for any consequence relating directly or indirectly to any action or inaction you take based on the information, services or other material on this web site. While OhrHomeOfficeSolutions.com strives to keep the information on this site accurate, complete, and up-to-date, OhrHomeOfficeSolutions.com cannot guarantee, and will not be responsible for any damage or loss related to, the accuracy, completeness or timeliness of the information.

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Usage by Children Under 13 Years of Age

Ohrhomeofficesolutions.com  cannot prohibit minors from visiting this site. Ohrhomeofficesolutions.com must rely on parents, guardians and those responsible for supervising children under 13 to decide which materials are appropriate for such children to view and/or purchase.
Ohrhomeofficesolutions.com requires that all purchases be made either (i) by individuals 13 years of age or older, or (ii) by minors under 13 through a Ohrhomeofficesolutions.com authorized affiliated program which permits parents and other guardians to both pay for the purchases of minors, and give verifiable permission for such minors to purchase items on our site and for the collection by us of certain information in accordance with the terms of our privacy policy. EACH TIME YOU PURCHASE A PRODUCT AT Ohrhomeofficesolutions.com, YOU ARE REPRESENTING TO Ohrhomeofficesolutions.com THAT YOU ARE EITHER (I) AN INDIVIDUAL 13 YEARS OF AGE OR OLDER, OR (II) A MINOR UNDER 13 WHO IS PURCHASING THROUGH A Ohrhomeofficesolutions.com AUTHORIZED AFFILIATED PROGRAM WHICH PERMITS PARENTS AND OTHER GUARDIANS TO BOTH PAY FOR THE PURCHASES OF MINORS, AND GIVE VERIFIABLE PERMISSION FOR SUCH MINORS TO PURCHASE ITEMS ON OUR SITE AND FOR THE COLLECTION BY US OF CERTAIN INFORMATION IN ACCORDANCE WITH THE TERMS OF OUR PRIVACY POLICY.

Security

Ohrhomeofficesolutions.com utilizes both physical and electronic security measures to protect against loss, misuse or alteration of the information under our control.

Choice / Opt-Out

This site does maintain a mail list and we will contact our visitors from time to time, unless you specifically requested to not be contacted to do so by the individual which we contact. You may Opt-Out at any time by emailing contact@Ohrhomeofficesolutions.com.
Comments – Questions – Concerns
If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact us by email: contact@hrhomeofficesolutions.com.
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