Refurbished Herman Miller Aeron Classic Chair

Step 1: Chair Disassembly 

Every chair is stripped to its core components

Step 2: Inspecting Mechanism and Frame

All components of the disassembled chair are inspected. Mechanical components are inspected and tested, Mechanical components are repaired or replaced as necessary.

Step 3: Steam and Sterilization 

All components of the disassembled chair are steamed at 375 degrees F. 

Step 4: Shampoo 

All external parts of the chair are shampooed with a light upholstery cleaner and cleaned by hand to remove any remaining dirt and grime. 

Step 5: Sanding and painting the core

The core of the chair is sanded down and repainted with an OEM enamel paint. Please note we do not sand and paint the plastic components of the chair, only the metal components of the chair. 

Step 6: Assembly

Each of our refurbished Aeron chairs gets a new gas cylinder, new arm pads, new casters, a new lumbar pad, a new under seat foam, and a new PostureFit foam pad. The chair is then put back together. 

Step 7: Quality Assurance Inspection

Each chair is inspected for cleanliness and function. This insures every refurbished Aeron chair meets are standards and is ready for delivery

Step 8: Delivery

We pack our Herman Miller Aeron chairs fully assembled, and deliver them by van to you to the greater New York area and Philadelphia. There is no assembly required when you receive your chair. 

Step 9: Warranty 

We stand by our products. We provide up to a comprehensive 12 year Full-Chair warranty on every Refurbished Herman Miller Aeron we sell.

Refurbished Herman Miller Aeron Caster Options 

Our refurbished Herman Miller Aeron chairs are covered by our by our 12 year warranty with normal usage. All working components are warranted for 12 years against manufacturing defects in material and workmanship. Gas cylinders are covered for 6 years. In the event of a failure, OHR Home Office Solutions will deliver replacement parts to you at no cost to you, at its sole discretion. Installation and labor costs are not covered. Fabric is not covered. 

This warranty is good up to the stated manufacturer’s weight limits / capacity.

Warranty is null and void if the product is subject to negligence, abuse, misuse, or modification. Warranty only applies to the product; OHR Home Office Solutions is not responsible in any way for loss, inconvenience, or any other special damages caused by any defect.

Warranty provided by OHR Home Office Solutions only. 

We deliver to the contiguous US with our own delivery vans and common carriers.  Deliveries to the New York City area, Philadelphia area, and north NJ area are made using delivery vans, not common carriers. As a result, we deliver these chairs fully assembled to your door or lobby. If we are delivering to an office or apartment building, we will only be able to deliver to the lobby. For larger commercial orders, we will communicate with you and your building to facilitate in-office delivery and installation. We require these customers to be present at time of delivery.

For deliveries to all other areas, the chairs will be partially disassembled and boxed. Delivery rates vary based on product and distance. You do not need to be present at the time of delivery.

Looking for a discount? Pickup is available at our warehouse in Livingston, New Jersey.

OHR strives to provide the best bang for your buck refurbished Herman Miller Aeron chair possible, with the best warranty in the business. We happily accept returns within 30 days. For NY, NJ, and PA customers who received deliveries by us (not by common carrier), we will pick up the product from your home or office – simply wheel it out for us and we will take care of the rest! For items delivered by us (not by common carrier), we charge $75 per chair to cover the delivery cost of the return. There is no charge for returns physically brought by the customer to our warehouse located in Livingston, New Jersey.  

For all other customers, a return shipping label can be purchased from us. Initial shipping charges are non-refundable. The return shipping label will cost as much as the original shipping charge, or $119 (whichever is higher). The chair must be disassembled and returned in its original box, with all original packaging, in the same condition it was received.